About PCS
Company background
Protocol Control Systems Ltd (PCS) began in 1995 and the original three founders sit on the Board of Directors, along with some new faces. PCS has grown steadily to its current turnover of circa £5.5m.
Its stability is underlined by the fact that it has 12,000 square feet of modern design and manufacturing space and its own fleet of installation vans.
Back in 1995 PCS started out manufacturing and installing Electrical Control Systems for the Process Industry but as the number of employees has grown over the years due to expansion, so the company knowledge and contact base has grown, allowing it to diversify into other markets.
With capacity, capability and experience, PCS offers an intelligent approach to LV Panel Manufacture and LV Electrical Installation. PCS is big enough to cope with large orders and tight delivery schedules but small enough to recognise each customer’s individual needs. Add to this our competitive pricing, high quality fully tested products, flexibility and reliability and it is easy to see why our customers come back to us time and time again. Fully ISO 9001:2015 approved and with design, engineering, manufacturing, installation, and material sourcing skills, we solve problems and provide intelligent solutions. So please do not hesitate to contact us for a prompt efficient service from quotation through design and manufacturing to delivery.
Meet the team
Kate Thomas
Managing Director
Matt Davies
Director & Contracts Manager
David Williams
Director & Design Manager
John Thomas
Panel Production Director
Alan Dixon
Factory and Purchasing Manager
Daniel Farmer
Project Manager
Safety, Health, Environment & Quality
Alan Thomas
Managing Director
PCS has operated a health and safety management system compliant with OHSAS 18001 since 2007 and is now ISO 45001:2018 (SSIP) accredited. ISO 9001 and ISO 14001 accredited quality and environmental management systems have been in place since 2005 and 2007 respectively. Since 2020 these health and safety, quality and environmental management systems are fully integrated.
At PCS we are committed to providing a top quality professional service to all its Clients. The company’s health and safety systems have been developed to match the continuing high standards required by our customers. We are an Achilles UVDB audited company, are accredited to CHAS and Alcumus SafeContractor, and are Constructionline Silver members. We are also verified by SafeContractor to SafePQQ Gold level which demonstrates our commitment to ethical business practices.
PCS takes a proactive view with regard to the improvement of health and safety. Regular safety audits are carried out both internally and by our own external Health and Safety Consultants. Frequent health and safety training reviews are undertaken whereby requirements are identified and relevant training courses provided to all employees.
PCS employs its own highly qualified SHEQ Compliance Officer whilst all aspects of Health and Safety at Work are closely managed by our own SMSTS & SSSTS trained Contracts Managers and Supervisors.
Accreditations & certifications
Mission, Values & Vision
Vision
Be:
- The value-added provider to the LV Electrical Installation and Control Panel industries.
- A company that supplies the needed foundation and added business value to help assure long term sustainability.
- A cohesive team that respects one another’s opinions and collectively generates a direction that meets expected results.
- A sustainable, profitable business that consistently reviews and eliminates non-conforming entities/products and non-performing personnel.
Do:
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Develop installation capacity for the UK utilities sector.
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Develop the next generation leadership team.
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Develop other markets and minimize any one customer dependency.
Values statement
Passion/High Energy/Strong Work Ethic:
We are dedicated to achieving exceptional performance in all we do. We operate with a level of dedication, loyalty and positive energy that sets us apart from our competition. We respond to the needs and expectations of our customers. We encourage creativity and innovation as we constantly seek to improve our products and services and enhance the quality of life in our company.
Trust/Integrity:
We are professional and honest in our working relationships. We strive for equality and fairness in our decision making and in our treatment of one another. We hold ourselves accountable to the highest ethical and performance standards.
Teamwork/Results Driven:
We get the job done! We value our culture, one of participation and building strong partnerships across our organization and organizations with which we do business. We respect individual differences recognising they are a part of our strength as a team. We share ideas to inspire and learn from one another.
People/Culture:
We believe the long-term success of our employees directly correlates to the long-term success of the business. We recognise that sustainability and culture are directly linked, and our employees are the source of our success.
The Community
PCS is actively involved in the community by making donations to charitable/not for profit organisations and supporting local community events.
If you have an event coming up and would like to apply for sponsorship please click on the button below.
Unfortunately, we cannot always meet every request, but we will carefully review each one and consider our available resources to meet the needs of the local community. Reviews are carried out quarterly so please ensure your request form is submitted at least 3 months prior to the event.